refund_returns
REFUND & RETURN POLICY
Our refund and returns policy last 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition, you received it. It must also be in the original packaging. The YELLOW TAG must still be attached.
To complete your return, we require a receipt or proof of purchase. This can be done via email to info@stunninglook.co.uk.
Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a 5-7days.
Late or missing refunds
If you haven’t received a refund, first recheck your bank account.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all this and still have not received your refund, don’t hesitate to contact us at {info@stunninglook.co.uk}.
Sale items
WE DO NOT REFUND OR EXCHANGE ANY SALE ITEM.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {info@stunninglook.co.uk} and send your item to the shipping address.
Shipping Returns
To return your product, you should mail your product to
STUNNING LOOK LTD (RETURNS)
UNIT C22,ELLIS ASHTON STREET,HUYTON, LIVERPOOL,L36 8BJ.
You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
We suggest you consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.